Discovery

Our first approach aims to understand your background and your needs. Pronto Access gathers all the necessary information (for a service call or a new proposal) to help speed things up when technicians are on site and allow us to consider all your expectations when making decisions.

At Pronto Access, we see our clients as partners. That implies transparent communication and empowering our clients from the start. We plan every step while taking into consideration your questions and ideas to advise you correctly in every decision.

Assessment

We don’t leave anything to chance. Although paying attention to previous installations accelerates the walkthrough and placement identification, Pronto Access audits any uncertain technology placed on site and general layout to prevent unexpected difficulties and issues.

In the assessment we identify strengths and weaknesses of the access system and camera placement, evaluate cable routing and network engineering (when necessary), and evaluate overall integration performance.

When visiting on a service call, a thorough analysis of placed technology is required to identify the issue that is originating systems malfunction.

Design & Solution

Pronto Access designs end to end solutions. We understand the balance between all-inclusive security and the simplicity clients need to thrive.

When approaching a service call that requires significant changes such as parts replacement, we detail all the technical possibilities and report our work plan proposal to empower your decision making and coordinate schedules.

When proposing new installations and access systems Pronto Access will offer all the major technology brands to provide a wide range of options and present the ultimate mix that will match your expectations. Our solutions are custom made; it is important that clients are clearly advised every step of the way in order to expand their capabilities.

Activity reports and subsequent plans are available to follow your project!

Testing and Customer Care

Pronto Access wants to give you a first class experience. Be confident that we are planning every detail and crosschecking every step of the way.

Every technician is required to run a full test ensuring technical and programmed features are up and running before we go.

Pronto Access also provides all indications and training required to fully manage and operate everything we have incorporated and adjusted. Our customer care team will follow our wrap up to guarantee your expectations are met.

Discovery

Our first approach aims to understand your background and your needs. Pronto Access gathers all the necessary information (for a service call or a new proposal) to help speed things up when technicians are on site and allow us to consider all your expectations when making decisions.

At Pronto Access, we see our clients as partners. That implies transparent communication and empowering our clients from the start. We plan every step while taking into consideration your questions and ideas to advise you correctly in every decision.

Assessment

We don’t leave anything to chance. Although paying attention to previous installations accelerates the walkthrough and placement identification, Pronto Access audits any uncertain technology placed on site and general layout to prevent unexpected difficulties and issues.

In the assessment we identify strengths and weaknesses of the access system and camera placement, evaluate cable routing and network engineering (when necessary), and evaluate overall integration performance.

When visiting on a service call, a thorough analysis of placed technology is required to identify the issue that is originating systems malfunction.

Design & Solution

Pronto Access designs end to end solutions. We understand the balance between all-inclusive security and the simplicity clients need to thrive.

When approaching a service call that requires significant changes such as parts replacement, we detail all the technical possibilities and report our work plan proposal to empower your decision making and coordinate schedules.

When proposing new installations and access systems Pronto Access will offer all the major technology brands to provide a wide range of options and present the ultimate mix that will match your expectations. Our solutions are tailored made; it is important that clients are clearly advised every step of the way in order to expand their capabilities.

Activity reports and subsequent plans are available to follow your project!

Testing and Customer Care

Pronto Access wants to give you a first class experience. Be confident that we are planning every detail and crosschecking every step of the way.

Every technician is required to run a full test ensuring technical and programmed features are up and running before we go.

Pronto Access also provides all indications and training required to fully manage and operate everything we have incorporated and adjusted. Our customer care team will follow our wrap up to guarantee your expectations are met.